Fort Financial

Reviews

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  I have been with this bank for more than 15 years. It's more of a bank than a credit union. The fees are ridiculous. Many years ago they changed where you can only have 5 free pin based transactions per month, after that you are charged $1 per transaction. That includes atms, transfers, and debit card purchases. They started charging for paper statements, so i went to e-statements. After 3 months of them still charging for paper statement even though I had signed up for e-statement, a new charge appears on my statement after getting the paper statement fee cleared. Note: they would not refund the fee even though they saw where i did sign up for e-statement. What can I say about this new fee, relationship fee. What in the world is a relationship fee??? So now you do have to have a minimum $500 in your account when what was required was $5 before. Nothing was required for checking. Why would I get a credit card or loan to avoid a fee???? I am definitely leaving to a bank, no statement fee, refunded atm fee, no minimum balance, no relationship fee as soon as I use the rest of my checks. I just bought 4 boxes ugh! Oh, and the bank gives you free checks. Another plus. Every time I called with an issue, they give the same scripted statement, "It was in the newsletter that we sent". I don't get newsletters because there's a fee. There is only 1 ffcu atm in the city and that's at the bank. You are charged if you use another bank atm so you have to drive to the bank to avoid the fee. I
  By Theresa Rogers, June 04, 2017

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